Frequently asked questions

To register, you will need to fill in our online registration form, then visit us in branch so we can validate your documents. See our page that explains the process to apply in full for more details.

Your DBS certificate needs to be on the update service in order to use it to work at TeacherActive. If it’s not, you will need to apply for a TeacherActive DBS. Please speak to your consultant for more information.

If you’re working on a supply basis, you will be paid every week in arrears, meaning whatever you worked over the last week, you will get paid for in the following week.

No, all of our staff are paid on a PAYE basis via our outsourced payroll provider Workwell. meaning your tax and National Insurance are also deducted from your pay. There are no hidden fees, and what is on your pay slip is yours to keep.

When you are on standby, that means you will be ready and available for work the following day. By going on standby, our team know you are up and ready for the school day and can accept work in your area. See this video by My-Progression for more details.

TeacherActive does not have access to your pay slips, they are kept in a secure system with your payroll provider Workwell. Contact Workwell to access your pay slips.

Firstly, contact your consultant so we can keep your details up to date on our system. You will then need to contact your payroll provider Workwell to update your details.

TeacherActive does not create your P45 or P60, this is kept with your payroll provider Workwell. Please contact Workwell to have this sent to you.

If you're on standby, you need to be up, ready and have your bag packed ready for work at 7:30 AM. This is so if any relevant emergency cover work comes in, you are ready to support the school or educational setting.

When your consultant asks for your availability, it means they are preparing for when placements become available and ensuring you are on the shortlist. By keeping your availability up to date, you're more likely to know when work in your area has become available, and may even have the first chance at a long-term role.

If your availability changes, simply let your consultant know. You can change your availability anytime by phoning or emailing your consultant or local office.

If you're heading into an education setting for the first time, it's always best to dress in smart business dress. In general, this can relate to smart suits or separate smart jackets, shirts, trousers or skirt combinations, along with smart footwear. Be sure to check the school's dress code policy when you are able to.

For more information on dress code, along with what to wear in early years of SEND settings, check out My-Progression's video.

Workwell is the new Eden. Eden has been TeacherActive’s payroll provider and since December 2021 they have been part of the Workwell Group of companies. Now they are known as Workwell, which is what will appear on documents such as payslips.

An education recruitment agency specialises in helping schools and educational institutions find qualified teachers and support staff. We also assist educators in securing the best teaching jobs across the UK, whether for permanent roles, supply teaching, or specialist positions.

TeacherActive connects teachers and support staff with teaching jobs that match their skills, experience, and career goals. We work with schools across the UK, offering permanent, temporary, and supply teaching positions. Simply register with us, and our recruitment consultants will help you find the perfect role.

We recruit for a wide range of teaching jobs, from Early Career Teachers (ECTs) to experienced educators. Whether you're newly qualified or have been in the classroom for years, our team can help you find the right opportunity in primary, secondary or SEN schools.

If you’ve spent time working with children, ideally for around six months, we’d love to hear from you. Your experience doesn’t need to come from a formal teaching role. Volunteering, youth work or other child-focused settings all help build the skills we value.

No, our services are completely free for teachers. Schools cover the recruitment fees, so educators can benefit from our support in securing the best teaching jobs without any cost.

The time frame depends on the type of teaching job you're looking for. Supply teachers can often start within days, while permanent roles may take a few weeks. Our team works efficiently to match you with the right opportunities as quickly as possible.

Yes! Our education recruitment agency provides CV advice, interview coaching, and career support to help you secure your ideal teaching job.

Using an education recruitment agency like TeacherActive streamlines the job search process and gives you access to a wider range of teaching jobs that may not be advertised publicly. Our team has established relationships with schools across the UK, allowing us to match you with roles that best fit your experience and career goals. We also provide CV support, interview coaching, and career guidance, making the entire process easier and more efficient than applying directly to multiple schools.

At TeacherActive, we take a personalised approach to recruitment, ensuring both educators and schools receive tailored support. Our team of education specialists understands the evolving challenges of the sector and works closely with candidates to find the right teaching jobs, whether that’s permanent roles, supply teaching or specialist positions.

What sets us apart is our commitment to ongoing development. Through the TeacherActive App, educators can access CPD opportunities, career support tools and My-Progression content to help them grow in their role and beyond. Combined with our dedicated consultant guidance and nationwide network, we’re here to support every step of your education career.

Download the TeacherActive App

• Supply teaching offers a flexible and rewarding career path, allowing educators to:
  Choose when and where they work – Ideal for work-life balance.

• Gain experience in different schools and settings – Great for early-career teachers or those looking to explore new opportunities.

• Develop teaching skills – Exposure to various classroom environments builds confidence and adaptability.

• Fast-track employment – Many supply teachers transition into permanent teaching roles through their placements.

• No long-term commitments – Perfect for those seeking short-term teaching jobs without the administrative workload of a full-time role.

Whether you’re looking for short-term cover roles or long-term placements, TeacherActive can help you find the perfect supply teaching job.

Yes! TeacherActive has a nationwide network of schools, meaning we can help you relocate and find teaching jobs in different parts of England and Wales. Whether you’re moving to London, Cardiff, Manchester, Leeds, Bristol, or a smaller town, our consultants can match you with schools in your desired location. We also provide local insights, school recommendations, and support with transitioning to a new role.

Yes, a Disclosure and Barring Service (DBS) check is a legal requirement for all teaching jobs in the UK to ensure the safety of children in education settings. If you don’t already have a valid Enhanced DBS certificate, TeacherActive can help you apply for one as part of our recruitment process. If you’re registered with the DBS Update Service, we can verify your existing certificate without requiring a new check.

The app is for anyone looking to improve their knowledge with education-focused CPD, as well as all registered TeacherActive candidates.

• If you're registered, you can update your availability, mark planned leave, and access CPD content.

• If you're not yet registered, you can still access our free CPD via the My-Progression section.

If you're already registered with TeacherActive and your email is in our system, just use that email and set a password. If you're new, you’ll be asked to enter your name, email and phone number to access CPD content - and your account will automatically upgrade once you’re registered with us.

This usually means there’s a mismatch in the email address we have on file. Please contact your consultant and we can help you resolve this issue.

Simply log in and use the calendar to mark full days, AM, or PM sessions for this week and the next two. Your availability updates instantly in our system.

Yes, you can use the "Planned Leave" feature to mark holidays or personal days up to 12 months in advance.

Standby lets you flag last-minute availability for today and tomorrow - ideal for emergency cover or fast bookings.

No - the app will show when you are booked, but not where. You'll need to check your booking confirmation email or or speak to your sales consultant for full details.

My-Progression is your one-stop shop for all things CPD. Whether you're learning more about safeguarding, behaviour management, preparing for a new job, setting up a new classroom or progressing into leadership in your education career, My-Progression's CPD videos are here to help. 

The TeacherActive app is where My-Progression calls home. Here, you can watch a whole host of bite-sized CPD videos, complete a short quiz and then evidence your learning with a free CPD certificate that is saved directly to your phone. This has all been designed to help you upskill and stay engaged between placements, so you can learn and develop at a time that suits you.

Once you pass a quiz, your certificate is instantly available for download. You can find all completed certificates in the “Certificates” section of your account. This can be found by going to the Home tab on the bottom of your screen, then selecting “My Account” and selecting “Certificates”. You can also view certificates on the My-Progression tab by selecting the completed course and selecting “View certificate”.

First, check all of the sections on our FAQ page for guidance. If the issue continues, contact your sales consultant and we’ll help you resolve it.

If your availability update doesn’t appear immediately, it may be due to a temporary display issue.

Quick Fix: Fully close the app (not just minimise it), then reopen it. Your availability should now appear correctly.

No, the app is not mandatory, but it does provide an easy way in which you can let us know when you're available for work, as well as easy access to our CPD offering.

The app is designed to make managing your availability quicker and easier. While we encourage you to use it as your main tool, you're still welcome to reply to emails or speak with your consultant - whatever works best for you.

Yes, you’ll be able to access the CPD section. Once you register with us, the app will automatically unlock availability tools.

Your account will upgrade automatically within 24 hours after you're added to our system.

We recommend reviewing and updating your availability at least once a week or whenever your schedule changes.

Yes - any CPD certificates you earned before using the app are still valid. If you completed CPD through My-Progression, they continue to count toward your professional development. You can start using the app now to access all of our content and keep everything in one place going forward.

No – you can’t cancel a confirmed booking through the app. If you try to enter planned leave for a date you’re already booked, the app will alert you and ask you to contact your consultant directly.

This is to make sure any changes to confirmed shifts are handled properly and with notice. If you need to cancel a booking, please call your consultant as soon as possible.

Yes you can. You can work up to 30 hours per week as a tutor as we provide tuition during the school day and after school and weekends. Your dedicated tuition consultant will be able to timetable you as many hours as you are able to safely work and with students that are well suited to your experience and skill set. 

If you are concerned about a student, you need to speak to your consultant immediately who will be able to provide you with the right information to take appropriate action. You may be asked for a written statement to support your concerns to ensure that the client and your consultant can ensure that your concerns are heard by the appropriate agency. 

No. As a tutor for TeacherActive, if you are only working with us, you will only have one job and will pay PAYE. Working for different clients will not affect how much tax you pay as Workwell will be your sole employer.

Each client will have their own attendance policy which will be discussed with you with your consultant at the point of booking. If you are unsure or need to clarify what to do, please contact your booking consultant as soon as possible.

Yes! We work with a number of Schools and Local Authorities who are looking for tutors who can support young people who require tuition during the school day. Working with your tuition consultant you will be able to schedule sessions that work around your availability and personal commitments to offer consistent support the students require.

If you contact your local TeacherActive branch, your dedicated tuition consultant will be able to discuss different support packages we have available that would suit your individual student budget. We work with all of our clients to ensure that you make the most of the individual budgets and get the best support available. 

Yes! We are able to provide a range of interventions and support for students, including but not limited to; Art Therapy, Animation Therapy, Sports Coaches, Learning Mentors, Learning Support Assistants and small group interventions. If you contact your local tuition consultant they will be able to provide you with up to date availability of our staff.

All tutors will provide you with weekly reports which will summarise students progression and attendance to ensure that all students progress is accurately tracked. We can also tailor attendance and progression reporting to meet the needs of your school/service so if you need reports daily, just ask! 

Yes! Your dedicated consultant will work alongside you and the tutor to ensure a smooth transition for every student at the beginning and end of their tuition. We are able to work as part of a multi agency approach to ensure the best transition for every student with their needs and a successful transition at the core of what we do. Tutors will write an end of tuition summary to support the students move into a school or further education setting. 

Yes! We have SEND Specialist tutors who your consultant will be able to expertly match to your student and their specific learning needs. We pride ourselves on building strong and trusting relationships with all of our staff which means your dedicated consultant will be able to offer a suitably qualified and experienced tutor who will meet the individual needs of every student referred to us.

TeacherActive does not provide risk assessments for tuition delivery.

In line with Health and Safety Executive (HSE) guidance, the setting where the tuition takes place—such as a school, home, or designated learning venue—is responsible for carrying out a risk assessment. This includes identifying any potential hazards, evaluating who may be at risk, and putting appropriate control measures in place.

While our tutors follow all safeguarding and conduct expectations, we cannot carry out formal risk assessments on behalf of your organisation. However, if specific considerations or adjustments are needed, we’re happy to liaise with you to ensure the tutor is fully informed and appropriately matched to the placement.

For further guidance on health and safety responsibilities, please refer to the HSE website or speak to your TeacherActive consultant.

No, as an agency worker you are not responsible for creating your own risk assessment.

Your placement setting (such as a school, alternative provision or local authority venue) is legally responsible for ensuring the environment is safe and appropriate. They must carry out a formal risk assessment that identifies potential hazards, determines who might be at risk, and puts appropriate measures in place to minimise those risks.

TeacherActive is responsible for checking that the hirer has completed a suitable risk assessment and for sharing relevant information with you before you begin your placement.

If you are ever asked to produce your own risk assessment, please speak to your TeacherActive consultant. While you may be asked to follow or contribute to an existing plan (for example, to help ensure safety during home visits), we will never expect you to create a risk assessment from scratch.