Earn when you want, learn when you can

No, the app is not mandatory, but it does provide an easy way in which you can let us know when you're available for work, as well as easy access to our CPD offering.

First, check all of the sections on our FAQ page for guidance. If the issue continues, contact your sales consultant and we’ll help you resolve it.

The app is for anyone looking to improve their knowledge with education-focused CPD, as well as all registered TeacherActive candidates.

• If you're registered, you can update your availability, mark planned leave, and access CPD content.

• If you're not yet registered, you can still access our free CPD via the My-Progression section.

Your account will upgrade automatically within 24 hours after you're added to our system.

Yes, you’ll be able to access the CPD section. Once you register with us, the app will automatically unlock availability tools.

This usually means there’s a mismatch in the email address we have on file. Please contact your consultant and we can help you resolve this issue.

If you're already registered with TeacherActive and your email is in our system, just use that email and set a password. If you're new, you’ll be asked to enter your name, email and phone number to access CPD content - and your account will automatically upgrade once you’re registered with us.

No – you can’t cancel a confirmed booking through the app. If you try to enter planned leave for a date you’re already booked, the app will alert you and ask you to contact your consultant directly.

This is to make sure any changes to confirmed shifts are handled properly and with notice. If you need to cancel a booking, please call your consultant as soon as possible.

We recommend reviewing and updating your availability at least once a week or whenever your schedule changes.

The app is designed to make managing your availability quicker and easier. While we encourage you to use it as your main tool, you're still welcome to reply to emails or speak with your consultant - whatever works best for you.

If your availability update doesn’t appear immediately, it may be due to a temporary display issue.

Quick Fix: Fully close the app (not just minimise it), then reopen it. Your availability should now appear correctly.

No - the app will show when you are booked, but not where. You'll need to check your booking confirmation email or or speak to your sales consultant for full details.

Standby lets you flag last-minute availability for today and tomorrow - ideal for emergency cover or fast bookings.

Yes, you can use the "Planned Leave" feature to mark holidays or personal days up to 12 months in advance.

Simply log in and use the calendar to mark full days, AM, or PM sessions for this week and the next two. Your availability updates instantly in our system.

Yes - any CPD certificates you earned before using the app are still valid. If you completed CPD through My-Progression, they continue to count toward your professional development. You can start using the app now to access all of our content and keep everything in one place going forward.

Once you pass a quiz, your certificate is instantly available for download. You can find all completed certificates in the “Certificates” section of your account. This can be found by going to the Home tab on the bottom of your screen, then selecting “My Account” and selecting “Certificates”. You can also view certificates on the My-Progression tab by selecting the completed course and selecting “View certificate”.

My-Progression is your one-stop shop for all things CPD. Whether you're learning more about safeguarding, behaviour management, preparing for a new job, setting up a new classroom or progressing into leadership in your education career, My-Progression's CPD videos are here to help. 

The TeacherActive app is where My-Progression calls home. Here, you can watch a whole host of bite-sized CPD videos, complete a short quiz and then evidence your learning with a free CPD certificate that is saved directly to your phone. This has all been designed to help you upskill and stay engaged between placements, so you can learn and develop at a time that suits you.